Shipping and import process

Shipping and import process

Is this your first time buying something outside your own country? Are you wondering how the shipping and import process works?

Underneath we explain in simple steps how it works.

Confirmation

Shortly after you have bought a product from our web shop you will receive a confirmation email with an enclosed PDF invoice.

Shipping and import

We are using Fedex as our shipping courier.

All prices in our web shop are stated inclusive local tax and duties.

Fedex Conditions: Prepaid Duties & Taxes

With ‘Prepaid Duties & Taxes’ shipping options, also known as ‘DDP’, all the import taxes and fees will be included when you place your order. Your package will be processed through customs quicker and you will not need to pay handling fees to the carrier at a later time.

Tracking

You will receive an email from Fedex with a link you can use to track your shipment.